Testimonials

Moore Appliance Service Reviews

At Moore Appliance Service, our mission is to find customers, provide them with the best customer service, and keep them for life.

Review Summary

5
5.0 rating
5 out of 5 stars (based on 26 reviews)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%

Recent Reviews from Google

It’s been said that if you can meet the expectations of Lisa Brown, you’re one great company; you can satisfy anyone’s home repair needs. Expectations met and then some! Thank you, Moore Appliance for the great office staff and most patient and skilled technicians!
Lisa Phillips Brown
Lisa Phillips Brown
19:14 12 Feb 19
The two gentle men that was repairing my stove are excellent at their work, respectful and efficient ,I would request them for any other issue I might have with my appliances Jody Monk
Jody Monk
Jody Monk
12:09 19 Mar 19
On time, technicians are very courteous and professional, they represent the company well. Most importantly they get the job done right. The owner followed up with me after the service to see if I was satisfied. Highly recommend.
Brian Barrett
Brian Barrett
13:33 07 Dec 18
Very sharp technician. Super fast diagnosis. Fix was perfect. Will call them again in a heartbeat.
william campbell
william campbell
18:14 06 Aug 19
Very prompt, professional, and polite. They fixed out problem the same day I first walked in the store.
John Berry
John Berry
17:24 07 Aug 19
Great prompt service to get our HVAC back up and cooling!
Beth Lurtz
Beth Lurtz
17:59 08 Aug 19
After telling them the problem, an appointment was made for a couple days later. The repairman was courteous, and explained what needed done. Parts were ordered, and when I anxiously called to enquire about it, they apologized for not contacting and gave me a time table as to when it would arrive. About two days later, they said the parts were in, and set an appointment for the man to fix the washer. Each time he called, his picture showed up so I'd know what he looked like. In less than an hour after arriving, the new parts were in, and it looked like I had a new washer. The repairman was very nice and friendly. Wish I'd become a customer sooner, with American Home Shield. Far as I'm concerned, they've got a customer for life.
Janice Smith
Janice Smith
11:10 09 Aug 19
I love it when a repair person shows up on time, is courteous and makes me feel ok about making a really dumb mistake!! The problem was fixed within 5 minutes and he didn't laugh once! Sounds silly, but making me feel like I'm actually not stupid meant a lot and I'll you every time.
Jessica McAndrew
Jessica McAndrew
13:44 09 Aug 19
Always prompt and knowledgeable. We’ve Been using Moore Appliance Service for over 10 years and will continue to use them.
Amy Moubry
Amy Moubry
12:06 11 Aug 19
I consider Moore Appliance Service a Five Star experience every time, knowledgeable technicians, cooperative and resourceful office personell, prompt and friendly. My first call when appliances go haywire!
Sofie D Franzen-Moyle
Sofie D Franzen-Moyle
14:11 11 Aug 19
Professional, timely and relatable. We experienced excellent service and advice when our 2 year old refrigerator/freezer was acting up. We will call them first, should the need arise.
Deborah Hersh
Deborah Hersh
17:35 12 Aug 19
Great service! Prompt. Fixed the problem with my dryer AND put in new ductwork! It's working better than it ever did in the past.
Nancy Pearce
Nancy Pearce
20:53 12 Aug 19
Excellent Service. Gave us a discount because a part that had just been replaced a few weeks before quit working. Also gave us a discount on the service call. Very nice technician, came right on time and was very nice and super efficient. Highly recommend Moore Appliance Service!
m smith
m smith
04:46 13 Aug 19
They arrived on time, accurately informed us what was not working correctly and gave us options of what to do next as far as repair or replace. Whole thing took about 5-10 min. We went with new fridge. Will call on them again in future. 🙂
b cooper
b cooper
13:09 14 Aug 19

Recent Customer Reviews

5.0 rating
August 8, 2019

Friendly staff and the technician did great work!

Dana L
5.0 rating
June 25, 2019

Keith did a great job working on my Samsung dishwasher; it’s working perfectly and does all it’s suppose to do now. Thanks for a great job!

John Matoon
5.0 rating
May 28, 2019

Thank you for the great service, the technicians were polite and efficient.

Kathy Yarborough
5.0 rating
May 9, 2019

Dennis is a great guy, articulate, well-spoken, and he did a great job.

Mr. Sean Harris
5.0 rating
April 24, 2019

Very Good Service Dennis is a gem!

Phyliss Pomery
5.0 rating
April 5, 2019

I’ve never had anybody walk through my door and be any nicer and more professional than your tech! You can bet your bottom dollar I will only use your company from now on.

Mr. Edmundson
5.0 rating
April 2, 2019

Keith worked so hard on my dishwasher and was very pleasant to talk with about the appliance.

Becky Primm
5.0 rating
March 25, 2019

Overall experience was fantastic. Jay is great.

Mr. Gobeli
5.0 rating
March 24, 2019

Thank you, Keith was a pleasure to have in our home!

Ray-Lynn Zeigler
5.0 rating
March 9, 2019

Thank you for the great service, the technician was courteous, prompt, and knowledgeable.

Adele Mcclean
5.0 rating
March 5, 2019

Great service all around, thanks!

Ellen Airs
5.0 rating
February 24, 2019

Thank you for the emailed receipt. A double “Thank You” for the prompt service and for sending Keith for the repairs. It was a pleasure having him in my home.

Karen Ramey
5.0 rating
February 23, 2019

Thank you for working us in the same day and Keith was very nice and did a great job. We were very happy that you sent him out to us.

Luis Cheek
5.0 rating
February 15, 2019

Keith was very nice and is an efficient service technician who seems very knowledgeable about our washer and dryer. Excellent, prompt service!

Lynn Betts
5.0 rating
January 25, 2019

Jay did an excellent job. He was very professional, timely and explained all aspects to me. Thank you Jay!

M. Fisher
5.0 rating
January 5, 2019

I trust Moore Appliance Service to meet all of my appliance repair needs. I was referred to Moore Appliance Service by my neighbor, Mrs. Martone, who said “I do not need to call anyone but Moore Appliance Service. Steven and the other technicians have all been to my home and they have always provided me with fast appliance repair that I can depend on

Mrs. Hart
5.0 rating
December 15, 2018

Thank you so very much for fixing my washer. Your repairman Dennis was super nice. He explained everything he was doing as he repaired the washer. It was nice doing business with someone so cordial.

Judy Currie
5.0 rating
November 28, 2018

Keith was very professional and also very helpful. We will always ask for him.

Ms. Morris
5.0 rating
November 12, 2018

I had some warranty work done on a new refrigerator in one of our rental homes. Excellent work and very professional!!

Carl Nines
5.0 rating
October 17, 2018

We commend Keith Stone for performing good service on behalf of Moore Appliance Service, and for being determined to get to the bottom of the problem for us. We truly appreciate Keith’s hard work, his diligence in persisting to find out what was wrong, and following through until our problems were solved. Your office staff was also excellent in setting up the appointments and with proper follow-up. Thank you for sending a true professional into our home.

Glenda and Jerry Kirby
5.0 rating
October 5, 2018

I’ve never seen a technician that well organized. Steve is the best service man I’ve ever seen. He went above and beyond.

David and Helen Barker
5.0 rating
September 14, 2018

I was very pleased with my experience with Moore Appliance Service. Dennis came out and knew exactly what the problem with the ice maker was and fixed it on the spot, I will definitely recommend you to my friends.

Marsha Dumais
5.0 rating
September 5, 2018

Thank you for doing such a professional job!

Lynn Lupei
5.0 rating
July 25, 2018

Jim and I would like to thank Moore Appliance Service for the excellent service we received. The technician was very pleasant and efficient. We will certainly recommend Moore Appliance Service to our friends.

Mrs. Menges
5.0 rating
June 12, 2018

Moore Appliance Service did a great job repairing my dishwasher. When I scheduled my call, the customer service person was very nice and was able to accommodate my hectic schedule.

Mr. Proulx
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