When a major appliance stops working properly, your first thought might be to contact a local appliance repair company. But before you call the first number you find, there are a few things you should be aware of. Check out our tips to help you decide whether service is needed, and if so, how to find the right company.

Before You Call an Appliance Repair Company for Service…

Sometimes the problem with a broken appliance is something simple that you can quickly fix yourself. Other times when service is needed, choosing an experienced, qualified company is most important. Here’s where to start:

1. Check the Obvious First

Start by reading your appliance’s use & care manual. It might have been accidentally unplugged or tripped the safety switch on your circuit breaker. There are many simple problems that can seem like major issues that are really just a quick fix.

Every new home appliance comes with an owner’s manual. These manuals often have troubleshooting sections that will guide you through the process of diagnosing common malfunctions. Follow the instructions and you may be able to save time and money by finding the problem on your own!

how to choose an appliance service company

2. Maybe You Can Repair It Yourself

If you’re able to diagnose the problem on your own, you might be able to fix it too. If you know the difference between channel lock pliers and a pipe cutter, a DIY solution may be worth trying. Just be sure to take the proper precautions, and don’t attempt any repairs beyond your skill level.

Fixing an appliance yourself means all you’ll have to pay for are replacement parts! Well, that plus any time or aggravation you suffer while making the repair.

3. Lack of Experience & Stability

When it comes to choosing a local appliance repair company, experience matters. If the problem you’re facing is beyond your ability to fix, be sure to do your research and choose a company with years of service under their belts. A good number would be 30 or more years in business just like Moore Appliance Service which was founded in 1986!

Reputation is also just as important as experience. Be sure to go with a company that has lots of positive customer feedback and 5-star reviews so you can rest easy.

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4. Not “Factory-Authorized” for Your Brand

Some appliance service companies say they work on all brands, but nothing compares to Factory-Authorized service for your brand. That means the manufacturer has certified them as experts in repairing their products, providing exclusive training, materials, and technical support.

Always use an appliance service company that is Factory-Authorized for for your brand. Even if your unit is out of warranty, a Factory-Authorized appliance repair company will be MOORE up to date on the latest training and technology. They may also be able to obtain help from the manufacturer to cover a portion of your repair costs.

These tips should help you save time, money, and help you choose the right appliance service company. And if you are in need of fast, affordable repairs, Moore Appliance Service meets and exceeds all of these tips for finding great service.