About Moore Appliance Service

It’s been said that if you can meet the expectations of Lisa Brown, you’re one great company; you can satisfy anyone’s home repair needs. Expectations met and then some! Thank you, Moore Appliance for the great office staff and most patient and skilled technicians!

Lisa Phillips Brown

19:14 12 Feb 19

The two gentle men that was repairing my stove are excellent at their work, respectful and efficient ,I would request them for any other issue I might have with my appliances Jody Monk

Jody Monk

12:09 19 Mar 19

On time, technicians are very courteous and professional, they represent the company well. Most importantly they get the job done right. The owner followed up with me after the service to see if I was satisfied. Highly recommend.

Brian Barrett

13:33 07 Dec 18

Very sharp technician. Super fast diagnosis. Fix was perfect. Will call them again in a heartbeat.

william campbell

18:14 06 Aug 19

Very prompt, professional, and polite. They fixed out problem the same day I first walked in the store.

John Berry

17:24 07 Aug 19

Great prompt service to get our HVAC back up and cooling!

Beth Lurtz

17:59 08 Aug 19

After telling them the problem, an appointment was made for a couple days later. The repairman was courteous, and explained what needed done. Parts were ordered, and when I anxiously called to enquire about it, they apologized for not contacting and gave me a time table as to when it would arrive. About two days later, they said the parts were in, and set an appointment for the man to fix the washer. Each time he called, his picture showed up so I'd know what he looked like. In less than an hour after arriving, the new parts were in, and it looked like I had a new washer. The repairman was very nice and friendly. Wish I'd become a customer sooner, with American Home Shield. Far as I'm concerned, they've got a customer for life.

Janice Smith

11:10 09 Aug 19

I love it when a repair person shows up on time, is courteous and makes me feel ok about making a really dumb mistake!! The problem was fixed within 5 minutes and he didn't laugh once! Sounds silly, but making me feel like I'm actually not stupid meant a lot and I'll you every time.

Jessica McAndrew

13:44 09 Aug 19

Always prompt and knowledgeable. We’ve Been using Moore Appliance Service for over 10 years and will continue to use them.

Amy Moubry

12:06 11 Aug 19

I consider Moore Appliance Service a Five Star experience every time, knowledgeable technicians, cooperative and resourceful office personell, prompt and friendly. My first call when appliances go haywire!

Sofie D Franzen-Moyle

14:11 11 Aug 19

Professional, timely and relatable. We experienced excellent service and advice when our 2 year old refrigerator/freezer was acting up. We will call them first, should the need arise.

Deborah Hersh

17:35 12 Aug 19

Great service! Prompt. Fixed the problem with my dryer AND put in new ductwork! It's working better than it ever did in the past.

Nancy Pearce

20:53 12 Aug 19

Excellent Service. Gave us a discount because a part that had just been replaced a few weeks before quit working. Also gave us a discount on the service call. Very nice technician, came right on time and was very nice and super efficient. Highly recommend Moore Appliance Service!

m smith

04:46 13 Aug 19

They arrived on time, accurately informed us what was not working correctly and gave us options of what to do next as far as repair or replace. Whole thing took about 5-10 min. We went with new fridge. Will call on them again in future. 🙂

b cooper

13:09 14 Aug 19

Very pleased with the service and the gentleman that came out to work on my frontloader the part was received in a timely manner and they contacted me right away to come back out and fix it. Was back up and running within the week.. great service and customer service!!!

Kelly mulvay

13:00 09 Sep 19

We love the service provided by Moore and request them from our advantage plan. Our servicemen came in the rain during Hurricane Dorian and we were so shocked. Most companies would have rescheduled, he came with a smile. The Ferguson Family highly recommend Moore Appliance Repair.

ALFONSO FERGUSON SR

18:13 16 Sep 19

Great customer service! The washing machine repair was excellent. The replacement part came in so fast and scheduling was very easy. I would highly recommend this company.

Sheri Sine

13:57 02 Oct 19

The service was great. Our question were answered so we could understand what the technician was doing. Also they were prompt coming to service us.

Theresa Vick

20:49 02 Oct 19

VERY friendly, responsive and accurate. Followed through on every promise and serviceperson was very friendly and knowledgeable. Thank you!!!

Laura Glasby

19:55 03 Oct 19

I really had good services with the Technician that came out to look at my Dishwasher it works like a charm now. I would definitely recommend this company to anyone that is having problems with any appliances. Thank so much

Johnnetta Ruffin

12:03 05 Oct 19

On time for appointment. Service technician friendly and seemingly knowledgeable. Phoned manufacturer for diagnostic assistance and agreed dehumidifier could not be repaired. Provided written report which I forwarded to manufacturer for warranty claim. Within 10 days I had a replacement unit delivered.

John Wilder

00:28 14 Oct 19

The representative was very pleasant and professional. He even wiped off his feet on my doormat outside my door before entering (I really appreciated that. Other simply don’t care !) I’ve had a great experience with them.

Patti J

11:31 25 Oct 19

Moore Appliance is my first call when an appliance breaks at my house! They provide wonderful customer service and arrive on time. Jay, in particular, is very friendly, professional and knowledgeable. Thanks so much!

Scott Anderson

20:07 30 Oct 19

The technician (Jay) arrived on time and quickly diagnosed and repaired my range. He also clearly explained what the issue was, and gave me some excellent tips to avoid the problem in the future. 5 Stars!

Joe Radigan

20:49 30 Oct 19

Super friendly, super knowledgeable and available on short notice. I’ve used them for many different appliance-related issues and they’ve been awesome and provided excellent service at every turn. Highly recommend.

Meghan Whitt

01:16 12 Nov 19

We have used Moore Appliances for our washer, dryer and dishwasher! They have been absolutely amazing! They are extremely helpful and responsive. Whenever we have a warranty issue with a manufacturer I have always requested for them to send Moore to our home because they treat us so well! Thank you so much for all of your service! Every tech that has been sent to our home has been wonderful!

Anne Thompson

13:54 26 Nov 19

The service call was first-rate. The technician showed up on time, was completely prepared for the job and was extremely professional. Moore Appliance Service will be our next call when we have issues with any of our appliances again.

C. A.

22:28 27 Nov 19

Tim has had to come to out to our place four times this month. The appliances had been breaking down one after the other.He's remained the same friendly person and thorough with his work.I'm sure I'll be seeing him again soon this month.He's great! He always calls when he's on his way and I really appreciate that!

Miranda O'neal

03:23 22 Dec 19

Tim has had to come to out to our place four times this month. The appliances had been breaking down one after the other.He's remained the same friendly person and thorough with his work.I'm sure I'll be seeing him again soon this month.He's great! He always calls when he's on his way and I really appreciate that!

Miranda O'neal

11:11 30 Dec 19

Very professional and efficient. Approached problem and dealt with us as if we were family going beyond to keep us informed and provide cost effective solutions. Highly recommend and happy to be a member of the Moore Appliance family.

Kerry Goldman

01:07 31 Dec 19

We love the service provided by Moore and request them from our advantage plan. Our servicemen came in the rain during Hurricane Dorian and we were so shocked. Most companies would have rescheduled, he came with a smile. The Ferguson Family highly recommend Moore Appliance Repair.

ALFONSO FERGUSON SR

13:41 26 Nov 19

Moore Appliance serviced our LG home fridge and freezer last week after it had quit. At only 4.5 years we were not expecting it to stop working. Their tech Justin came out the same day (Thurs) diagnosed the issue, ordered a new compressor which came in Monday and he installed on Tuesday. He was promt, professional and very knowledgeable. The price was fair and the work was excellent. I wish every service call for items in or around the house could be that easy! Thank you Moore Appliance and thank you Justin!

jill merrill

13:26 23 Feb 20

The representative was very pleasant and professional. He even wiped off his feet on my doormat outside my door before entering (I really appreciated that. Others simply don’t care !) I’ve had a great experience with them.

Patti J

23:45 02 Mar 20

Super honest and helpful. Thank you for doing a great job and giving me helpful information about my appliances. I highly recommend this company.

Courtney MacDonald

13:36 19 Mar 20

Tim was Great. Very polite and Knowledgeable. I have already recommended your company to a family member.Thanks,Michael Smiling

Michael Smiling

13:27 19 Mar 20

Found this company on Google. Needed to have my dryer door reversed. They were able to do it and gave me an appointment for service within 2 days. The technician was punctual, courteous and professional. Very pleased with the work and service I received.

cynthia stewart

20:17 14 May 20

Moore Appliance was great when I had some warranty work done on my microwave. Todd was very professional and they arrived when they said they would. Explained all the issues with the microwave. The office staff was also very friendly and responsive as we communicated throughout the process. Great experience with Moore Appliance Service. Thanks folks!

Rick Nunnally

19:16 21 Apr 20

The service provided by Jay was very thorough and excellent! After an initial assessment of our washing machine and repairing, Jay returned at no charge when I had another question. I would recommend Moore Appliance to anyone! Very personalized service!

Kay Overcash Jenkins

11:37 29 Apr 20

Everything was excellent. I had an appt the same week I called. The serviceman was courteous friendly and knowledgeable. He had the part with him and installed it. What more can you ask for. I will use Moore Appliance for all my appliances.

Susan Elyash

11:43 09 May 20

My go to business for appliance repair. I've never had an issue with the quality of the work or the professionalism of the team. During the last visit, the Technician called ahead and arrived on time.

Matt Nelson

19:57 14 May 20

Replaced a variable speed switch on cook top. Difficult job....Repairman had to return with additional help. There was no additional charge for added labor. Earned my respect! I would highly recommend Moore.

Garey Toleski

11:37 19 May 20

We always call Moore Appliance. They are always polite with great service and advice. The guys always humor my children and patiently answer all of their questions while maintaining excellent work ethic and efficiency.

Lindsay Steenbergen

16:15 19 May 20

I had issues with both of my fridges recently. Both times the Technicians at Moore Appliance Service we’re knowledgeable with both models of fridges that I have and immediately knew what the problem was. Prices are fair and their quality of work is excellent. I will continue to use Moore Appliance Service for any of my future needs.

C.S. Van Meter

20:14 27 May 20

Moore Appliance went above and beyond for us. Our range had structural damage which caused the hinges on the oven door to seize up. Instead of replacing the hinges like other companies did, Moore Appliance photo documented the problem and worked with Whirlpool to replace the entire range at no cost to us. I highly recommend them for their attention to detail and the professionalism displayed by ther service techs.

John Houchin

20:35 28 May 20

I had left a message for a call back on the weekend. I received a call back on Monday before 8:15. They came to my house on Monday, diagnosed the problem, ordered the parts, and were back by Wednesday to fix our appliance. The technician wore a mask, as did we. He was knowledgeable, polite, and thorough. We were very satisfied.

Tamara Morris

12:37 09 Jun 20

Very professional technician. He arrived on time and assessed the problem within five minutes. Coming prepared he had the repair parts on his truck. My ice maker started producing ice within the hour. The cost was very reasonable and the workmanship was high quality. I would highly recommend Moore Appliance Service to my friends and relatives.

Jack

12:21 11 Jun 20

Our Serviceman, Keith, was excellent. He immediately knew what our problem was with our washer. He was able to fix it efficiently, and was professional when doing so.

Scott Sutherland

10:48 25 Jun 20

Todd was fantastic. He was friendly and professional and I couldn’t have asked for a better experience. A simple thing as changing the dryer door orientation has made my life a little easier. ?. Thx!

Matt Stout

12:52 11 Jun 20

First time using their service and I'll definitely call them in the future if needed. We were pleased with the promptness and professionalism, and they did exactly what needed to be done pretty darn quick! Price was right, too! Highly recommend!

LaDonn Koo

02:53 10 Sep 21

Very prompt. Cameron was my Moore Tech and he was very professional, nice, thorough. Explained issues to me. Gave me some advise on how to keep my dryer in good, working condition (cleaning dryer vent more often then every 3 years ?). Very pleasant experience.

Sue Ruddell

06:42 19 Aug 21

I can’t say enough about how satisfied we were with Moore Appliances. They were able to get to us quickly, diagnosed our problem and we were able to move on. Jay, their service technician, was knowledgeable, professional, and took time to explain everything to us. We would have no problem using them again and of coarse recommending them to our friends.

Robert and Catherine Baldesari

21:21 20 Jul 21

We have worked with Keith and he is very good. He comes promptly and been very nice to work with.He has always solved our issue usually on the first try. Nothing but positive to say

kevin gustafson

14:06 11 Aug 21

Technician was on time, neat, clean, thorough, very knowledgeable about our problem, he offered a quick diagnosis and remedy. Price for service call and repair was very reasonable. Would definitely recommend this company for appliance repair and would call them again in the future when the need arises.

Jeremy Rust

16:23 11 Aug 21

They did a great job! Perfect on time and extremely professional ?.

Darlene “Dnew” Newton

14:13 20 Jul 21

Moore Appliance Service!...In my opinion, you are the very Best. Thank You so much. After coming to my aid, there can be no other. Everyone is so nice and understanding. From Amy and others whose names I am sorry that I forgot, to Cam W. who came by to take care of my situation. Everyone made me feel like we are all family and they were there to help. The price for service and parts as well as the time un which service was performed was well worth it. Should I ever have a situation dealing with any of my appliances... Moore Appliance Service you are the only one I will ever call. But of course, you know that as a home owner, I hope to never have to make such a call. So should I call... let it be to say "Hello, how are you and everybody, and to Thank You again, and to remind you that you are the very Best".

Walter Braxton Jr.

23:51 22 Sep 21

Our dryer was making a very loud noise when it ran, so I called MAS. They were out the next day, at the beginning of the service window they'd given me. The techs were friendly, professional, and efficient. They diagnosed the issue, explained to me what it was, and fixed it within about 15 minutes. Overall it was about as smooth as a service call can possibly be! I'll definitely be calling them for any future appliance issues, and would happily recommend them to friends!

A Cowan

21:54 16 Oct 21

The gentleman that came out was very friendly and honest.

Clearnce Newby

08:44 09 Oct 21

Moore appliance was timely, professional and extremely nice. Jay explained everything he was doing and the steps he was taking to troubleshoot the issue. Our refrigerator was damaged upon delivery (from a big box store) and Jay walked us through our best options for its repair/replacement. He even followed up with a phone call to us. Would highly recommend this company and will use them any time we need an appliance serviced or repaired. It felt more like a friend helping us out with a broken appliance than a company.

Amy H

11:58 20 May 22

I called them for a repair job on my Electrolux washing machine. They were out the very same day I called. He was able to get it working right away so I could continue to use it while I waited on the part it needed. As soon as the part arrived, they were out again to install it first thing in the morning. I can't recommend them highly enough!

Erin Fritsch

13:53 30 Apr 22

Very prompt, professional and courteous. Highly recommend.

Tom White

16:05 28 Oct 21

We used Moore Appliance for a recent dishwasher repair and were shocked by the level of service we received. Jay was one of the most professional and friendliest technicians I have ever dealt with. He easily diagnosed and repaired our washer issue, explained the problem and process of repair thoroughly, and was up front about the potential for additional costs. There were no surprises and everything went exactly as we were told it would. We will absolutely use Moore Appliance in the future and would recommend them to friends and family without hesitation.

Jeremie Stanley

13:37 06 Aug 22

Prompt service, arrived on time. Knowledgeable technicians. Great value.

Sharon Sheldon

16:04 17 Sep 22

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